Support Center

Attention! Replacing proxies to your Amazon accounts by August 1st

Written by Sofya Shmakh
Updated over a week ago

Release Notes 27/06/21

NEW VAT policy in the UK

Written by Sofya Shmakh
Updated over a week ago

Release Notes 27/05/21

Managed Accounts - New payment option to reload your balance + new promotion

Written by Sofya Shmakh
Updated over a week ago

Updated Managed Accounts Policy Agreement (FBS)

Newly added policies for Managed Accounts (FBS)

Written by Sofya Shmakh
Updated over a week ago

Release Notes 14/03/21

Re-ordering with specific Amazon account

Written by Sofya Shmakh
Updated over a week ago

Release Notes 28/02/21

Best Seller Auto Lister

Written by Sofya Shmakh
Updated over a week ago

Release Notes 07/02/21

Minimal Order Quantity (MOQ) - support

Written by Sofya Shmakh
Updated over a week ago

Release Notes 06/01/21

New Non-API ebay account registration quick-guide

Written by Sofya Shmakh
Updated over a week ago

Release Notes 14/12/20

Auto-Order and Locator supported suppliers

Written by Sofya Shmakh
Updated over a week ago

Release Notes 10/12/20

Now Supporting Ebay Global Shipping for non-API!

Written by Sofya Shmakh
Updated over a week ago

Release Notes 29/11/20

Order with Specific Amazon account

Written by Sofya Shmakh
Updated over a week ago

Release Notes 9/11/20

Amazon original tracking is now available for resolving ebay cases

Written by Sofya Shmakh
Updated over a week ago

Release Notes 20/10/20

Costco UK Locator

Written by Sofya Shmakh
Updated over a week ago

Release Notes 13/10/20

Event Calendar, Multiple ebay account listing, AutoOrder for Walmart is now supporting gift card balance

Written by Sofya Shmakh
Updated over a week ago

Release Notes 08/13/20

Tracking Management System

Written by Sofya Shmakh
Updated over a week ago

Release Notes 08/03/20

New Suppliers added, set number 5, Wholesale suppliers

Written by Sofya Shmakh
Updated over a week ago

Release Notes 07/27/20

Marking orders as shipped without a carrier and tracking information

Written by Sofya Shmakh
Updated over a week ago

Release Notes 07/08/20

Edit Shipping Address and enhanced order page

Written by Sofya Shmakh
Updated over a week ago

Release Notes 07/06/20

New Suppliers added, set number 4, UK sellers get ready!

Written by Sofya Shmakh
Updated over a week ago

Release Notes 06/30/20

Status indication for failed BCE conversion + Retry BCE conversion

Written by Sofya Shmakh
Updated over a week ago

Release Notes 06/24/20

New Suppliers added, set number 3 :-) and Locator filter saving/loading

Written by Sofya Shmakh
Updated over a week ago

Release Notes 06/02/20

Export orders - new fields, Market Price in purchase issue page, BCE link

Written by Sofya Shmakh
Updated over a week ago

Release Notes 05/27/20

Walmart Auto Order support 🤩

Written by Sofya Shmakh
Updated over a week ago

Release Notes 05/14/20

Return Request - Generating Amazon free labels🎉

Written by Sofya Shmakh
Updated over a week ago

Release Notes 04/28/20

SaleFreaks tracking is stopped being collected through gmail

Written by Sofya Shmakh
Updated over a week ago

Release Notes 12/9/19

New alert on Dashboard

Written by Sofya Shmakh
Updated over a week ago

Release Notes 04/23/20

Amazon invoices linked to the monthly sales report

Written by Sofya Shmakh
Updated over a week ago

Release Notes number 1 04/21/20

Walmart Locator/Listing Wizard

Written by Sofya Shmakh
Updated over a week ago

Release Notes 04/16/20

Change shipping speed FOR a faster delivery on Auto Order

Written by Sofya Shmakh
Updated over a week ago

Release Notes number 2: 04/21/20

Filter items using a CSV file, filter orders on purchase issue page by supplier

Written by Sofya Shmakh
Updated over a week ago

Release Notes 04/06/20

Amazon long shipping handling

Written by Sofya Shmakh
Updated over a week ago

Release Notes 03/30/20

Support for new suppliers types in the My Account page

Written by Sofya Shmakh
Updated over a week ago

Release Notes 03/19/20

New Suppliers added, set number 1 :-)

Written by Sofya Shmakh
Updated over a week ago

Release Notes 22/03/20

Gift card Audit Trail & Convert BlueCare Express tool

Written by Sofya Shmakh
Updated over a week ago

Release Notes 18/02/20

New Balance for paused Amazon accounts, Tag filter/display for orders, MA filter on order page, new active filter on my account page

Written by Sofya Shmakh
Updated over a week ago

Release Notes 16/02/20

Export file for SaleFreaks orders

Written by Sofya Shmakh
Updated over a week ago

Release Notes 06/02/20

SaleFreaks Managed Accounts

Written by Sofya Shmakh
Updated over a week ago

Release Notes 11/02/20

New Ali Express support

Written by Sofya Shmakh
Updated over a week ago

Release Notes 22/01

Minimal order price on Amazon account protection

Written by Sofya Shmakh
Updated over a week ago

Release Notes 24/12

Manual tracking update

Written by Sofya Shmakh
Updated over a week ago

Release Notes 18/12

New alert on Dashboard - Unshipped Amazon orders, Amazon Order status

Written by Sofya Shmakh
Updated over a week ago

Release Notes 10/12

Tag option in my account page

Written by Sofya Shmakh
Updated over a week ago

Release Notes 12/5

Amazon Smile - a new feature to reduce page blocking

Written by Sofya Shmakh
Updated over a week ago

Release Notes 12/01

My Accounts proxy editing option + Amazon Hybrid payment mode

Written by Sofya Shmakh
Updated over a week ago

Luminati proxies on SaleFreaks

Quick Guide - setting Luminati proxies on SaleFreaks

Written by Sofya Shmakh
Updated over a week ago

Release Notes 11/13

Non-Prime Auto Order support & my accounts enhancements

Written by Sofya Shmakh
Updated over a week ago

Release Notes 30/10/19

New Dashboard Alert & account status legend & cashback sites for amazon CC and amazon business accounts

Written by Sofya Shmakh
Updated over a week ago

Release Notes 29/10/19

New amazon account status - SlowDown

Written by Sofya Shmakh
Updated over a week ago

Release Notes 9/9/19

Amazon Account Protection

Written by Sofya Shmakh
Updated over a week ago

Release Notes 24/10

New filter price on "order" page & organized "my account" page

Written by Sofya Shmakh
Updated over a week ago

Release Notes 16/10

Vero check ignore & new options for your amazon protection

Written by Sofya Shmakh
Updated over a week ago

Release Notes 2/10

Purchase issues page enhancement

Written by Sofya Shmakh
Updated over a week ago

Release Notes 15/8/19

Remove accounts in Bulk from My accounts page

Written by Sofya Shmakh
Updated over a week ago

Release Notes 8/13/19

New "Add Account" options

Written by Sofya Shmakh
Updated over a week ago

Release Notes 8/14/19

Edit/Bulk action to Amazon accounts in My Accounts page & My Accounts filter enhancement

Written by Sofya Shmakh
Updated over a week ago

Release Notes 25/6

“Human” 👨‍💻 Auto-Ordering Engine

Written by Sofya Shmakh
Updated over a week ago

Release Notes 6/20

Safe Access multi-session protection

Written by Sofya Shmakh
Updated over a week ago

Release Note 1/7/19

Estimated income for waiting orders

Written by Sofya Shmakh
Updated over a week ago

Release Notes 28/5/19

UK IP for UK Amazon Safe Access

Written by Sofya Shmakh
Updated over a week ago

Release Notes 27/5/19

Support Proxy for Safe access machines

Written by Sofya Shmakh
Updated over a week ago

Release note 5/2/19

Safe Access enhancement

Written by Sofya Shmakh
Updated over a week ago

Release note 5/2/19 - UK sellers

Safe Access enhancement & Mark as Dispatched option for UK sellers

Written by Sofya Shmakh
Updated over a week ago

Bug fix - 2 factor authentication

Written by Sofya Shmakh
Updated over a week ago

Release Notes 4/18/19

Unidentified Orders Alert, 2 Factor Authentication

Written by Sofya Shmakh
Updated over a week ago

Release Notes 4/4/19

Adding your Cashback Profit to your statistics

Written by Sofya Shmakh
Updated over a week ago

Release Notes 3/15/19

Share & Shred your VERO'S

Written by Sofya Shmakh
Updated over a week ago

Safe Access

What is safe access, benefits and very important notice

Written by Sofya Shmakh
Updated over a week ago

Hipshipper

Hipshipper integration

Written by Sofya Shmakh
Updated over a week ago

Release notes 12/30/18

Auto Messages to Buyers

Written by Sofya Shmakh
Updated over a week ago

Release Notes 12/26/18

Description fixed & SF logo removed from template

Written by Sofya Shmakh
Updated over a week ago

Release note 12/13/18

Amazon sales tax markup change

Written by Sofya Shmakh
Updated over a week ago

Release note 12/06/18

Items advanced filter enhancement

Written by Sofya Shmakh
Updated over a week ago

Release note 12/3/18

Coupon Hunter & export items button

Written by Sofya Shmakh
Updated over a week ago

Add-on item multiplier

Written by Sofya Shmakh
Updated over a week ago

Release note 11/18/18

eBay Final Value Fee per category & Token expired alert

Written by Sofya Shmakh
Updated over a week ago

Auto Coupons

Written by Sofya Shmakh
Updated over a week ago

New Support System

We just officially launched our new Support System

Written by Sofya Shmakh
Updated over a week ago

Release Notes 08/15/20

Editing non-API items, enriched item specifics data

Written by Sofya Shmakh
Updated over a week ago

Release note 10/29/18

HelpDesk improvement

Written by Sofya Shmakh
Updated over a week ago

Release note 10/21/18

Major Open Box enhancement

Written by Sofya Shmakh
Updated over a week ago

Release note 8/30

California law (Proposition 65) added to item specific & Bug fix

Written by Sofya Shmakh
Updated over a week ago

Release note 30/7

Support Amazon 2 factor authentication & Bonus - all our videos are now available on the Console

Written by Sofya Shmakh
Updated over a week ago

Cashback sites

Support Cashback sites

Written by Sofya Shmakh
Updated over a week ago

Release note 7/17/18

Written by Sofya Shmakh
Updated over a week ago

Sales Hunter

Written by Sofya Shmakh
Updated over a week ago

Auto message to buyer

Written by Sofya Shmakh
Updated over a week ago

Multiple eBay stores

Written by Sofya Shmakh
Updated over a week ago

Promoted listings

Written by Sofya Shmakh
Updated over a week ago

Locator Amazon ranking

Written by Sofya Shmakh
Updated over a week ago

Business Policies article

Written by Sofya Shmakh
Updated over a week ago

Open Box items

Written by Sofya Shmakh
Updated over a week ago

Hide my UPC feature

Written by Sofya Shmakh
Updated over a week ago

Hide my UPC

Written by Sofya Shmakh
Updated over a week ago

Disable Auto order for high price items

Written by Sofya Shmakh
Updated over a week ago

Oct 8 2017

Written by Sofya Shmakh
Updated over a week ago